Terms & Conditions

DISCLAIMER

This rolling agreement is made between the parent/guardian of each student and Future Faces Lutterworth Limited Future Faces and is always valid whilst the student is enrolled at the school and until such time as written notice is given. By enrolling your child at Future Faces, you accept the following terms and conditions of enrolment.

Class Subscription and Payment

• Future Faces Performing Arts School operates a subscription payment system. Subscription Class payments are on a rolling 12-monthly basis, taken by direct debit on the 1st of each month. All subscriptions are worked out individually based on the number of specific classes scheduled for the academic year. All closures and bank holidays are taken into account for calculation.

• Future Faces Performing Arts School runs classes during school term time only. Your payment plan covers the cost for the classes your child attends and the annual cost is spread equally over 12 months of the year, therefore fees/subscriptions are still payable during school holiday months when no lessons are taking place.

• We plan our lessons on a termly basis and to get the most out of the club and your child’s interest in dance or drama we encourage you to join with a commitment to completing each term in full. Your payments are on a running subscription with monthly payments meaning you do not need to re-book each term as you will automatically be re-enrolled.

• Payments are taken from your credit/ debit card on the 1st of every month. All classes' costs vary and can be found on the individual booking pages. We do not offer refunds for classes.

• As our costs are fixed, fees remain payable in cases of absence. There are no reductions for sickness or holidays.

• Term dates can be found on our website.

• Future Faces Performing Arts School reserves the right to change the timetable without prior notice. However, we will endeavour to inform parents and carers of any changes as soon as possible.

• Classes must meet a minimum number of students for a class to go ahead – we will let you know with as much notice as possible if the class you have chosen is NOT going to go ahead.

• Term dates will be sent out in advance of each new term and can be found on our website.

• Your child will automatically be included every term in their current class. If you wish to leave or change classes please see “Cancellation of Subscription” below.

• By ticking the box of terms and conditions you certify that you are the person with parental responsibility for the child named and that the information given is true to the best of knowledge and belief.

Cover Payment for New Starters

• A covering payment is an additional one-off charge that is added to your first monthly subscription. This charge is to cover any unpaid classes attended before your first monthly payment is taken.

Failure to Pay Monthly Subscription

• If we are unable to collect your monthly subscription payment on the 1st of the month we will attempt to take payment 3 days later, and then 5 days thereafter. After which, we will attempt to contact you to restore your subscription. If your subscription payment is not up to date by the 14th of the month your child and place in the class will be removed and offered to someone else. Please update your bank details on your account or contact us ASAP.

Discounts

• The first child of every family doing one class will be charged the standard subscription plan. Any further children booked onto the same class will receive a 20% discount per extra child. This discount will be applied after you have set up your standard subscription plan for each child. Please note you will not be charged until the 1st of the following month when the sibling discount has been applied.

Trials

• Trial classes can be booked for any available class via the website.

• Following your trial session, you will receive an invitation by email from Future Faces Performing Arts School bookings@class4kids.co.uk asking whether you would like to accept or decline the space in the class. You have 2 days after the trial to accept or decline the invitation. If we have not received your booking confirmation within this time, your child’s place will no longer be reserved in the class. Please note that occasionally this invite may go into a junk mail folder, so please add bookings@class4kids.co.uk to your email address book.

Class Etiquette

• It is your responsibilities to inform us if your child has special health or medical conditions before signing to our dance classes, and we will endeavour to accommodate their needs.

• Children should arrive promptly, correctly dressed in our school uniform and attend classes regularly.

• Teachers are only responsible for pupils during class time.

• If you are late to collect your child after the class and the teacher had to wait you, we will send you the invoice to pay for the late collection. The amount depends on the total waiting time.

• Children are not allowed to leave the studio unless accompanied by an adult. If your child is meeting you in the car park we need to be informed in writing and have your permission to let them leave the building alone.

• Please inform your teacher of any injuries before class.

• Physical contact maybe necessary when helping to demonstrate or correct technique.

• During class, children are expected to listen, and we discourage unnecessary talking. If a child is causing disruption, they will be asked to leave their lesson.

• It is important to drink fluids at regular intervals during physical exercise, please pack water for your child.

• For longer classes, more than 90 minutes, please provide a snack for your child or money for our onsite tuck shop. But NO NUTS please, as some students might be allergic to nuts. Thank you.

• Only once the required skill standard is attained, students may be put forward for examinations or moved to the next level.

• Students are responsible for their own personal property and possessions while on the premises and Future Faces cannot accept liability for loss of or damage to such property and possessions. We strongly discourage students from bringing high value monetary or invaluable sentimental items with the. If these items are brought to sessions it is the owner's responsibility to ensure that they are kept safe. Future Faces will not accept any responsibility for their recovery or replacement in the case of loss, theft or damage.

• It is essential that all children’s clothing and possessions are clearly named. Sadly, this will not necessarily prevent losses occurring, but it will enable the many articles brought to lost property to be returned to their owners.

• Photos or videos that may include child may occasionally be used in our website or marketing purposes.

Smiley Faces Guidelines and Expectations:

Future Faces wants children to have fun but do so in a structured learning environment.

• Children must be at least 3.5 and must be fully toilet trained to join. If a child has not developed this control, it is hard to expect them to be disciplined enough to follow directions in a dance class.

• We certainly understand that many children have separation anxiety, but dancers typically overcome their fear quickly and enjoy their classes immensely. This will also require some trust on the part of the parents, so that the children know they are safe with us.

• Say their name when asked by the teacher. If your child cannot say both first and last name or is difficult to understand, please introduce your child personally to the teacher the first day.

• Understand and follow studio rules. These are mainly safety rules, such as no running in the studio, or courtesy rules, such as using an inside voice, listening to teachers, or no pushing in lines, etc.

• We do not allow adults in the building at the start of the session and children are encouraged to walk in the studios on their own and say “goodbye and see you later” to mums and dads with the help from our staff.

Children can move to Main Theatre School when they are in YEAR 2. Children can also choose to stay in Smileys until the term they turn 7.

Future Faces Performing Arts School Uniform Policy

• We pride ourselves on the smart and presentable manner in which we all look both in school and when representing the school. Our school uniform is obligatory for all children. It is important for pupils to be correctly dressed for classes at all times.

• If you are attending a class for the first time or on a trial lesson and you do not have a complete uniform, its fine to just wear something loose and comfortable, soft shoes or bare feet.

• Uniform is available to purchase from our onsite shop: ENCHANTED DANCEWEAR.

• The teaching staff reserve the right to refuse participation in class, exam or performance to any pupil if they are inappropriately dressed and no refund will be given.

• In addition to the correct uniform, long hair must be tied back. Short hair should be worn in a hair band with fringes clipped back and off the face.

• Please ensure that all your child’s property is clearly named with a pen that does not wash off - including shoes and coats.

SMILEY FACES

Smiley Faces top, Black joggers or leggings, Black socks, Jazz shoes, Hoodies are available.

SATURDAY THEATRE SCHOOL

Future Faces top, Black joggers or leggings, Black socks, Jazz shoes, Hoodies are available.

OTHER CLASSES

T-shirt, Joggers or Leggings. Suitable indoor footwear. Where the above states 't-shirt' within the uniform, we'd love for our students to wear a Future Faces t-shirt where possible.

Holiday Camps / Workshops

Payment for holiday camps / workshops must be paid by the date stipulated by Future Faces at the time of booking. Payment can be paid through the online booking system class4kids

Photography And Marketing

Pupils may on occasions be photographed or filmed during class and performances. By taking part in our school activities, you are agreeing to this happening. Photography may be used on social media, such a Facebook and Instagram. This will only be used by Future Faces official pages. You must declare if you do not want your child to be photographed for marketing use and keep us up to date should this change using the given email address or phone number.

Conduct

Parents should be aware that due to the nature of dance it is necessary for the teacher to use appropriate physical contact when training young dancers.

Any aggressive or rude behaviour towards a member of staff will not be tolerated. Future Faces reserve the right to remove from our programme, without refund, anyone who is found to be bullying, misbehaving, or displaying disruptive behaviour.

If you wish to discuss any aspect of your child’s learning, we ask that you communicate through email or telephone to arrange a time where we can speak without interrupting lessons. Correspondence and Newsletters will be sent via email for those with access to email or sent via post for those without internet access.

Medical Disclosure

• Students participate at their own risk and are obliged to inform Future Faces of any existing injuries or medical condition. All enrolment forms must have any known medical conditions stated and any changes to such information must be notified to Future Faces immediately in writing.

• Teachers hold a DBS formally known as CRB Enhanced Disclosure Certificate for working with children.

• If you are unsure whether a student should participate in any activity, please consult the Student's GP before enrolling the Student with Future Faces. Any medication left on the school premises must be clearly labelled and the student should, unless Future Faces has agreed in writing otherwise, be able to administer it themselves.

• If a student is unwell or has an accident requiring emergency treatment, the Parent will be contacted via the emergency contact details provided on the enrolment form. This number must always be contactable whilst the student is attending the Future Faces Activity.

• You must refrain from bringing your child to class if they have had any form of illness within 48 hours of the class.

• You must declare all medical conditions during registration and keep us up to date should this change by emailing/calling us at – futurefaceslutterworth@gmail.com. Parents are solely responsible for ensuring that the emergency contact details on Future Faces records are up to date.

Performance / Examinations

• Students are invited to participate in the Future Faces productions. Written notice must be given if student is not wishing to participate. Putting on a production is a huge commitment and by participating you must attend all rehearsals and be available for additional rehearsals when required, failure to attend may result in show parts being changed.

• Costumes must be well looked after and returned promptly no later than the week after the production.

• Students are entered TRINITY examinations at the Teachers discretion. Students will only be entered when they are at examination standard. Examinations are not compulsory, and should a student not wish to take an exam it is acceptable for them to participate in Examination Classes.

• Fees for students entering examinations will be payable seven weeks prior to the examination date.

Cancellation

• Although we don’t want to see anyone leave, we understand that situations change and the need to cancel may be necessary.

• In such an event, should you wish to cancel your subscription please email futurefaceslutterworth@gmail.com requesting your cancellation by our admin team.

• Notice of FOUR WEEKS must be given in writing if a child wishes to cease attending lessons. Fees will still be due even if the student is unable to attend class until the completion of the notice period. The final payment may be more or less than your normal monthly subscription.

• When you cancel your membership we will send an email in acknowledgement to confirm the date that your subscription will end. Your child is entitled to attend classes until then. If you do not receive this acknowledgement, you must assume that we have not received your cancellation notice.

• If you would like to come back, we hope you do!, you may need to go on a waiting list as we unfortunately can’t guarantee availability in the same class.

• If for any unforeseen circumstances a class has to be cancelled we will endeavour to offer a make up session.

• All workshops, holidays camps, exams and performances are non-refundable.

Privacy

• As a business we collect, process and hold certain pieces of personal data from Parents/ individuals book onto our classes.

• As a parent/ legal guardian / attendee you have the right to request that your information is correct, changed, or completely removed. You can contact us directly to request information on the data we hold about you. You can read our full Privacy Policy, including supporting Future Faces policies, on our website: www.futurefaceslutterworth.co.uk

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